ACN Lens
A blog dedicated to sparking change and innovation in workplace performance
ACN – AI Powered Tools
AI Can Help Us See More — But Only If We’re Willing to Look Human Oversight in the Age of AI-Driven Incident Investigation The rush to integrate AI into safety systems is well underway. From predictive analytics to automated reporting, organisations are embracing new...
Resilience and Learning from Mistakes – Lessons from the Field, the Frontline, and Beyond
This is the fifth post in the Leadership Lessons series — drawn from two decades as an international rugby referee and work now supporting leaders through complex transformation and cultural change. In elite sport, mistakes are visible. There’s no replay delay for a...
Communication That Cuts Through: Lessons from the Field, the Frontline, and Beyond
Post #4 in the Leadership Lessons Series On the field, if your message doesn’t land, the game starts to lose shape. In leadership — whether it’s in a site shed, a team meeting, or a tough conversation mid-shift — it’s the same. When communication misses, people don’t...
Thinking Ahead, Not Just Reacting: Leadership Lessons from the Field, the Frontline, and Beyond
This is the third post in the Leadership Lessons series — drawn from two decades as an international rugby referee and work now supporting leaders through complex transformation and cultural change. The Best Decisions Often Happen Before the Moment Arrives Great...
Integrity and Authority: Lessons from the Field, the Frontline, and Beyond
A follow-on from “Leadership Under Pressure” – part of the Leadership Lessons series What does authority feel like when it’s real? And where does integrity really come from — not in theory, but in practice? This is the next piece in the “Leadership Lessons” series —...
Leadership Under Pressure: Lessons from the Field, the Frontline, and Beyond
A perspective shaped by elite sport, executive leadership, and organisational transformation. Leading When the Heat Is On I’ve come to believe that how a leader shows up under pressure is more defining than any strategy, vision statement, or set of goals. Pressure...
The Future of AI: Teaching Chatbots Emotional Intelligence (EQ)
AI is so prevalent in 2025, what are we learning? An overview from a small business with big ideas. High-Level Summary Artificial intelligence (AI) is no longer confined to logic and computation. The integration of emotional intelligence (EQ) into AI systems is...
Championing Wellness in the Workplace: How ACN’s Offerings Transform Organisational Well-Being
Wellness has become more than a personal priority; it’s a movement shaping the way we live, work, and lead. According to McKinsey’s latest research, the global wellness industry is thriving, valued at $1.8 trillion annually, with consumers increasingly prioritising...