ACN Lens
A blog dedicated to sparking change and innovation in workplace performance
From Silence to Voice: Lessons from the Rugby Field, the Frontline, and Beyond
This is the ninth post in the Leadership Lessons series — drawn from two decades as an international rugby referee and work now supporting leaders as they navigate culture, leadership, and operational change. In rugby, silence can be costly. A winger spots space but...
Breakthrough over Stability: Lessons from the Rugby Field, the Frontline, and Beyond
This is the eighth post in the Leadership Lessons series — drawn from two decades as an international rugby referee and work now supporting leaders through complex transformation and cultural change. In rugby, like in any other sport or business, stability is...
Honesty, Humility, and Growth: Lessons from the Rugby Field, the Frontline, and Beyond
This is the seventh post in the Leadership Lessons series — drawn from two decades as an international rugby referee and work now supporting leaders through complex transformation and cultural change. For years, the Wallabies promised to bring back the “golden years”...
Staying Focused on Process, Not Just Outcomes: Lessons from the Field, the Frontline, and Beyond
This is the sixth post in the Leadership Lessons series — drawn from two decades as an international rugby referee and work now supporting leaders through complex transformation and cultural change. On the rugby field, the scoreboard can dominate attention. With the...
“The Real Risks Are the Ones Left Unspoken.”
The more time I spend in incident investigation, risk, and cultural safety work, the more I notice how the same dynamics play out across very different sectors. Food manufacturing, universities, aged care, energy—they couldn’t be more different on the surface. But...
Why the Big Four Are Nervous About AI — and Why We’re Not
In boardrooms and off-sites, AI is now the loudest conversation in consulting. But the tone isn’t always excitement. Behind closed doors, the big four firms are wrestling with something they’re not used to: a technology that doesn’t need their armies of analysts to be...
ACN – AI Powered Tools
AI Can Help Us See More — But Only If We’re Willing to Look Human Oversight in the Age of AI-Driven Incident Investigation The rush to integrate AI into safety systems is well underway. From predictive analytics to automated reporting, organisations are embracing new...
Resilience and Learning from Mistakes – Lessons from the Field, the Frontline, and Beyond
This is the fifth post in the Leadership Lessons series — drawn from two decades as an international rugby referee and work now supporting leaders through complex transformation and cultural change. In elite sport, mistakes are visible. There’s no replay delay for a...